Shipping Policy Effective Date: January 7, 2025 Address: 8394 Galaxy Way, Buena Park, California (CA)

At BlinkToPinn, we are committed to providing efficient, reliable, and transparent shipping services. This Shipping Policy outlines the available shipping options, costs, timelines, and responsibilities for ensuring a seamless delivery process.

1. Shipping Methods

BlinkToPinn offers multiple shipping methods to cater to customer needs:

a. Standard Shipping

  • Delivery Time: 5-7 business days.

  • Features: Affordable option with tracking included.

  • Use Case: Ideal for non-urgent orders.

b. Expedited Shipping

  • Delivery Time: 3-5 business days.

  • Features: Faster processing and priority handling.

  • Use Case: Suitable for customers who require quicker delivery.

c. Express Shipping

  • Delivery Time: 1-3 business days.

  • Features: Premium service with real-time tracking and signature confirmation.

  • Use Case: Best for urgent or high-value orders.

2. Shipping Costs

Shipping costs are calculated based on the following factors:

  • Weight and Dimensions: Heavier or larger packages incur higher fees.

  • Destination: Domestic shipments typically cost less than international deliveries.

  • Shipping Method: Faster shipping options, such as express, have higher charges.

Customers will see the exact shipping fees at checkout before placing their orders.

3. Free Shipping Policy

BlinkToPinn provides free standard shipping for orders exceeding a certain value threshold, which varies by region and promotional campaigns. This offer does not apply to expedited or express shipping unless explicitly stated.

4. Delivery Areas

We ship to most locations worldwide, excluding areas restricted by trade regulations or logistical limitations. Customers are responsible for ensuring that the shipping address is accurate and complete. BlinkToPinn is not liable for:

  • Deliveries to incorrect or incomplete addresses provided by the customer.

  • Additional charges for address corrections made after shipment.

5. International Shipping

For international orders:

  • Customers are responsible for customs duties, import taxes, and any other fees imposed by the destination country.

  • Delivery timelines may vary due to customs clearance delays.

  • BlinkToPinn is not responsible for delays caused by customs or regulatory requirements.

6. Tracking and Notifications

All orders include tracking information, which is sent to customers via email once the package is dispatched. Customers can monitor the status of their shipment using the provided tracking number on the carrier’s website. Notifications include:

  • Order Confirmation: Acknowledgment of order placement.

  • Shipping Notification: Confirmation of dispatch with tracking details.

  • Delivery Confirmation: Notification upon successful delivery.

7. Delivery Timelines

Estimated delivery times begin once the order is shipped, not when it is placed. Factors that may affect delivery timelines include:

  • Carrier delays due to weather or logistical issues.

  • High-demand periods, such as holidays.

  • Customs processing for international orders.

8. Lost or Damaged Packages

In the rare event of a lost or damaged package, BlinkToPinn will take the following steps:

a. Reporting

  • Customers must report lost or damaged items within 7 days of the expected delivery date.

  • Include order number, tracking details, and photos (if applicable).

b. Investigation

  • BlinkToPinn will work with the carrier to locate the package or confirm damage.

c. Resolution

  • For lost packages: A replacement or full refund will be issued.

  • For damaged packages: Customers may choose between a replacement, refund, or store credit.

9. Undeliverable Packages

Packages returned to BlinkToPinn due to undeliverable addresses, customs issues, or refusal of delivery will be handled as follows:

  • Reshipping: Customers may need to pay additional shipping fees to resend the package.

  • Refunds: Refunds for returned items will exclude original shipping costs unless the error was on BlinkToPinn’s part.

10. Multiple Shipments

Orders containing multiple items may be shipped separately depending on stock availability and warehouse locations. Customers will receive separate tracking numbers for each shipment.

11. Signature Requirements

Certain high-value or sensitive orders may require a signature upon delivery. Customers will be informed at checkout if their shipment qualifies for this requirement.

12. Shipping Restrictions

BlinkToPinn adheres to international trade regulations and does not ship to:

  • Embargoed countries or regions.

  • P.O. boxes for express shipping services.

  • Addresses restricted by carriers or local authorities.

13. Customer Responsibilities

To ensure a smooth delivery experience, customers are responsible for:

  • Providing accurate and complete shipping information.

  • Monitoring tracking updates and being available to receive the package.

  • Communicating with the carrier for rescheduling or special delivery instructions if needed.

14. Returns Due to Shipping Issues

If a package is returned to BlinkToPinn due to carrier-related errors or unforeseen circumstances, our team will:

  • Investigate the issue with the carrier.

  • Reship the order at no additional cost if the carrier is at fault.

15. Support and Assistance

For shipping-related inquiries or assistance, customers can contact our support team:

  • Email: info@blinktopinn.com

  • Phone: (714) 816-0671 (Available Mon-Fri, 9 AM – 6 PM)

  • Live Chat: Accessible via our website during business hours

16. Changes to Shipping Policy

BlinkToPinn reserves the right to update this Shipping Policy at any time. Significant changes will be communicated via email or website announcements. Continued use of our services after updates signifies acceptance of the revised terms.

17. Contact Information

For questions or concerns about this Shipping Policy, please contact us: